Open thumbnail logs in Grafana ↗ (internal; via the SSH SOCKS tunnel to hal49)

Showing detail for thumbnail request 4171872:072783

Failed thumbnail 4171872:072783 2026-11-08 07:19:27 worker thumbnails-76f5488df6-qdq98

timemachine_export · png 1280 x 720 http://thumbnails-v2.createlab.org/thumbnail?boundsLTRB=3936,1104,4677,1522&endDwell=0&endTime=025710&format=png&fps=12&height=720&root=https://tiles.cmucreatelab.org/ecam/timemachines/clairton1/2022-10-29.timemachine/&startDwell=0&startTime=025710&tileFormat=mp4&width=1280

Fatal error

Error executing '/usr/local/bin/ffmpeg -y  -ss 51.000 -i https://tiles.cmucreatelab.org/ecam/timemachines/clairton1/2022-10-29.timemachine/crf26-12fps-1424x800/3/5/11.mp4 -vframes 1 -filter_complex "pad=1424:800:0:0,crop=742:417:19.472597597787626:104.2970861487554,scale=1280:720:flags=bicubic" -threads 8 "/app/tmp/4171872.1794122367.506258.png"'
/app/timemachine-thumbnail-server/thumbnail-server.rb:946:in `encode_frames'
/app/timemachine-thumbnail-server/thumbnail-server.rb:1403:in `compute_thumbnail'
/app/timemachine-thumbnail-server/thumbnail-server.rb:1659:in `serve_thumbnail'
/app/timemachine-thumbnail-server/thumbnail-server.rb:1784:in `<main>'

Last checkpoint

2026-11-08 07:20:30.971 THUMB 4171872:072783:0 CHECKPOINTTHUMBNAIL FATALERROR {"REMOTE_ADDR":"10.1.160.33","HTTP_USER_AGENT":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; Amazonbot/0.1; +https://developer.amazon.com/support/amazonbot) Chrome/119.0.6045.214 Safari/537.36","codepath":"timemachine_export","FATALERROR":"Error executing '/usr/local/bin/ffmpeg -y -ss 51.000 -i https://tiles.cmucreatelab.org/ecam/timemachines/clairton1/2022-10-29.timemachine/crf26-12fps-1424x800/3/5/

Last line

2026-11-08 07:20:31.008 THUMB 4171872:072783:0 request.body {"service":"Thumbnails","datetime":"2026-11-08T07:20:31+00:00","host":"-","level":"up","summary":"Last thumbnail failed","details":null,"payload":{},"valid_for_secs":null}
IP: 10.1.160.33 Browser: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; Amazonbot/0.1; +https://developer.amazon.com/support/amazonbot) Chrome/119.0.6045.214 Safari/537.36

Root

https://tiles.cmucreatelab.org/ecam/timemachines/clairton1/2022-10-29.timemachine/

Worker

thumbnails-76f5488df6-qdq98

Raw stats

{"REMOTE_ADDR": "10.1.160.33", "HTTP_USER_AGENT": "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; Amazonbot/0.1; +https://developer.amazon.com/support/amazonbot) Chrome/119.0.6045.214 Safari/537.36", "codepath": "timemachine_export", "FATALERROR": "Error executing '/usr/local/bin/ffmpeg -y -ss 51.000 -i https://tiles.cmucreatelab.org/ecam/timemachines/clairton1/2022-10-29.timemachine/crf26-12fps-1424x800/3/5/11.mp4 -vframes 1 -filter_complex \"pad=1424:800:0:0,crop=742:417:19.472597597787626:104.2970861487554,scale=1280:720:flags=bicubic\" -threads 8 \"/app/tmp/4171872.1794122367.506258.png\"'\n/app/timemachine-thumbnail-server/thumbnail-server.rb:946:in `encode_frames'\n/app/timemachine-thumbnail-server/thumbnail-server.rb:1403:in `compute_thumbnail'\n/app/timemachine-thumbnail-server/thumbnail-server.rb:1659:in `serve_thumbnail'\n/app/timemachine-thumbnail-server/thumbnail-server.rb:1784:in `<main>'"}
logs in Grafana ↗

Full log

2026-11-08 07:19:27.442 THUMB 4171872:072783:0 Not found in cache; computing
2026-11-08 07:19:27.506 THUMB 4171872:072783:0 STARTTHUMBNAIL http://thumbnails-v2.createlab.org/thumbnail?boundsLTRB=3936,1104,4677,1522&endDwell=0&endTime=025710&format=png&fps=12&height=720&root=https://tiles.cmucreatelab.org/ecam/timemachines/clairton1/2022-10-29.timemachine/&startDwell=0&startTime=025710&tileFormat=mp4&width=1280
2026-11-08 07:19:27.506 THUMB 4171872:072783:0 CHECKPOINTTHUMBNAIL START {"REMOTE_ADDR":"10.1.160.33","HTTP_USER_AGENT":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; Amazonbot/0.1; +https://developer.amazon.com/support/amazonbot) Chrome/119.0.6045.214 Safari/537.36","codepath":"timemachine_export"}
2026-11-08 07:20:30.971 THUMB 4171872:072783:0 CHECKPOINTTHUMBNAIL FATALERROR {"REMOTE_ADDR":"10.1.160.33","HTTP_USER_AGENT":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; Amazonbot/0.1; +https://developer.amazon.com/support/amazonbot) Chrome/119.0.6045.214 Safari/537.36","codepath":"timemachine_export","FATALERROR":"Error executing '/usr/local/bin/ffmpeg -y  -ss 51.000 -i https://tiles.cmucreatelab.org/ecam/timemachines/clairton1/2022-10-29.timemachine/crf26-12fps-1424x800/3/5/11.mp4 -vframes 1 -filter_complex \"pad=1424:800:0:0,crop=742:417:19.472597597787626:104.2970861487554,scale=1280:720:flags=bicubic\" -threads 8 \"/app/tmp/4171872.1794122367.506258.png\"'\n/app/timemachine-thumbnail-server/thumbnail-server.rb:946:in `encode_frames'\n/app/timemachine-thumbnail-server/thumbnail-server.rb:1403:in `compute_thumbnail'\n/app/timemachine-thumbnail-server/thumbnail-server.rb:1659:in `serve_thumbnail'\n/app/timemachine-thumbnail-server/thumbnail-server.rb:1784:in `<main>'"}
2026-11-08 07:20:30.972 THUMB 4171872:072783:0 url is https://stat.createlab.org/api/log host stat.createlab.org port 443
2026-11-08 07:20:30.972 THUMB 4171872:072783:0 request.body {"service":"Thumbnails","datetime":"2026-11-08T07:20:30+00:00","host":"-","level":"info","summary":"Thumbnail failed 4171872:072783 on thumbnails-v2.createlab.org in 63.6 seconds","details":"<a href=\"http://thumbnails-v2.createlab.org/status?id=4171872:072783\">More info</a>","payload":{},"valid_for_secs":null}
2026-11-08 07:20:31.008 THUMB 4171872:072783:0 url is https://stat.createlab.org/api/log host stat.createlab.org port 443
2026-11-08 07:20:31.008 THUMB 4171872:072783:0 request.body {"service":"Thumbnails","datetime":"2026-11-08T07:20:31+00:00","host":"-","level":"up","summary":"Last thumbnail failed","details":null,"payload":{},"valid_for_secs":null}